Managed IT services are those technical information services in an organization that are managed by a third-party provider, commonly known as a Managed Service Provider, or MSP. Some of these services include server administration, database administration, and network access and security.
The benefits to an organization that result from working with an MSP are multi-fold, but primarily they include the opportunity to fill skills gaps, address reliability issues, increase operational consistency, and ultimately realize significant cost savings.
If your business relies on a server (or servers) to manage it's data and applications, we can help you meet the myriad of needs that arise in this environment. Because the operational roles for servers can vary (web, file, application, etc.) as well as their operating systems and storage capacities, it is imperative to manage and maintain them on a regular basis.
Whether your server is hosted in-house or is cloud-based, we can tailor service agreements that will provide for data storage, data and system state backups, Disaster Recovery Plan (DRP) development, user account management, system policy management, as well as the review and installation of security patches and updates on a consistent basis. Additionally, we can monitor service performance, help our clients document and maintain system configuration, and plan for future growth.
In today’s technology driven environment, a large percentage of businesses rely on applications and their databases to store, track, manage, and report on their most valuable information. Whether they store financial and accounting information or customer and inventory data, many of these applications and their databases require regular maintenance and monitoring.
If you’re busy running things, you likely don’t have time to take on the role of Application or Database Administrator. Let Thomas Data Design do that for you just like we have for so many others. We can ensure that you maximize performance by maintaining, repairing, and tuning databases on a regular basis. Aside from that, we'll help you make the most of your applications by managing user access policies and roles. And finally, we can monitor and report on the performance of your databases and applications, giving you a clear view of what is surely one of your most valuable assets.
As with any initiative, most businesses plan to realize some savings in their investments and their expectations are no different when they invest in managed IT services. In addition to the benefits of not having to fund a full time staff, many businesses see savings in more effective management, reduced systems downtime and expertly controlled unexpected expense.
Moving forward with managed services is easier than you think with Thomas Data Design. We have an array of plans and services to suit every need. Whether you're interested in just one of our services or would like to design a plan to manage an entire business, project, or initiative, we have the right choice for you.
Do you want a website to represent your business or do you have a need to collect, track, and report on data for your business either online or in-house? If so, then you definitely have a need for technical design services.
The technical design process requires an expertise that takes into account even the smallest detail and builds a successful integration or development project with your benefit in mind. We are here to guide you through this process and will be a partner in your success.
A website is the online identity for your business and often times the first impression your prospective client has of your organization. Use this to your advantage and let us design a superior presence that not only captures your client’s attention, but demands it. Our team excels at bringing to life vivid, responsive designs that stand out on any device and get exactly the attention that your business deserves.
Several recent studies indicate that as much as 50% of surveyed customers believe that a well-designed website is crucial to your business brand. If your brand is important to you, we need to talk.
When people think of web applications, they usually think of large e-commerce sites like Amazon and E-bay or they think of social media sites like Facebook or Instagram. There is so much more. In fact, marketplace data indicates that businesses who use websites to connect and interact with their customers see a 15% to 50% growth in revenue.
If you need to collect, store, report on, or use data from the web in any manner, you are most likely accomplishing your goals through a web application. When your business has a need, Thomas Data Design can deliver the skillsets necessary to design, build, and integrate any application.
Sometimes, the marketplace doesn’t provide an answer for your business needs and the responsibility falls on you to devise a solution. Over two decades, we’ve developed the expertise to help you solve this dilemma. Let us take the lead and work with you to develop a new application to suite your business needs.
Once your application is developed and ready to use, we will be there to manage the integration and turn up process and ensure that everything runs smoothly. Then we will train your staff to use it effectively and finally, we will be there in the long run to support and maintain it.
Give us a call! This is our wheelhouse and nobody does it better.
When the market place does provide a solution for your needs, whether it’s a client-hosted solution or a cloud-based application, somebody has to install it, test it, train your staff to use it, and then maintain it. That’s where we come in.
We have the expertise you need to research viable products, evaluate their features, and then put together a project management plan to successfully integrate them into your business. Our years of experience in working with third-party providers positions us perfectly to see any integration project through. Let us share this expertise with you and make it your greatest advantage.
Many businesses today have discovered that a cost-effective business model is to use cloud-based server solutions or software that is subscription based and operated from the cloud, better known as Software as a Service (SaaS).
While these solutions are cost effective in terms of licensing and infrastructure, they still require a diligent amount of maintenance and monitoring. We’re here to help your business meet those goals and responsibilities. At Thomas Data Design, we are proud to provide evaluation, integration, and maintenance services for these solutions. Just give us a call and we'll be there from decision to start-up, supporting you all the way.
If you are concerned about realizing a return on your investment in custom design services, whether it's web development or application development, here is something to consider: According to a recent broader analysis of cloud-migration/cloud-based solutions adoption, companies could see up to 30% reduction in IT costs while some report 20–30% an overall business benefit when the cloud is leveraged strategically.
Your business can only benefit from having its own web presence or custom-tailored application. And the cost to design and integrate these assets may surprise you in a good way. No matter what your design need is, we’re committed to helping you reach and achieve your goals.
We work with you to carefully assess software options and identify tools that improve efficiency, reduce costs, and provide scalability as your business grows. Likewise, well-designed processes create clarity, reduce errors, and streamline operations, enabling teams to work more consistently and productively. Both software evaluation and process design can help your business adapt to changing demands, maintain competitive advantage, and deliver better value to customers.
Additionally, compliance requirements like the Payment Card Industry Digital Security Standard (PCI-DSS) and the Americans with Disabilities Act (ADA) for the web are daunting in their scope and volume and require herculean effort to implement. Let us steer the way for you as we develop a roadmap for your business to meet these complex guidelines and then work with you into the future to maintain them.
Companies who accept payment cards are required to comply with the Payment Card Industry Data Security Standard; a complex set of guidelines providing for the protection of card holder data, both held and transmitted, by merchants, processors, and service providers.
We are committed to helping you navigate these requirements by assessing your current operating environment and business practices, by establishing a viable remediation plan, and then by implementing new processes as well as changes to existing processes to ensue that you gain certification. On an annual basis, we work with you to re-evaluate and integrate changes to maintain your certification and keep it up to date.
We help organizations make confident, data-driven decisions about the solutions they bring to market or implement internally. To do this, we combine technical expertise, structured methodologies, and real-world testing to assess a product’s performance, usability, scalability, and overall value.
Whether you are comparing multiple vendor solutions, refining your own product roadmap, or validating a prototype, our evaluations provide clear insights that highlight strengths, uncover limitations, and identify opportunities for improvement. And, at the end of the day, you gain a trusted partner dedicated to helping you reduce uncertainty, accelerate decision-making, and ensure the solutions you choose deliver maximum impact.
Process design begins by gaining a deep understanding of your current operations—identifying bottlenecks, waste, and variations that limit performance. Using proven frameworks and a collaborative approach, we design streamlined system processes that enhance clarity, improve quality, and reduce cycle time. The result is a structured operating model that aligns people, technology, and resources to deliver consistent results.
Whether you’re modernizing legacy workflows, preparing for digital transformation, or scaling a growing operation, we provide you with a robust foundation that drives efficiency, increases transparency, and supports sustainable business performance.
The Americans with Disabilities Act (ADA), more specifically for our clients, the Web Content Accessibility Guidelines, ensure that individuals with a variety of challenges have access to the services and products they provide. Aside from the legal and ethical ramifications of non-compliance, many businesses can reach a greater audience when they comply with the requirements.
Thomas Data Design provides an array of services designed to help our clients gain this compliance and, in turn, expand their reach. As part of these services, we’ll evaluate your site components from navigation and structure to responsive design and apply any updates that the guidelines require to bring it into compliance. Following that, we’ll be there on an annual basis to review and keep you abreast of any new requirements.
Investing in ADA compliance delivers substantial long-term value by expanding your organization’s potential customer base and reducing legal and reputational risks. Companies that prioritize ADA compliance also benefit from improved user experience for all customers, leading to higher engagement, reduced friction, and increased conversions.
PCI-DSS compliance offers a strong ROI by protecting your organization from the financial and operational damage associated with payment card breaches. Maintaining compliance reduces the likelihood of costly incidents involving fraud, fines, chargebacks, and remediation efforts. Additionally, PCI-DSS compliance often streamlines internal processes, improves data governance, and strengthens overall cybersecurity posture, ultimately lowering long-term risk and operational overhead while supporting sustainable business growth.
Enhancing your business processes and reducing liability should be priority goals for any small business. And achieving these goals also has a direct impact on the bottom line as well. Fortunately, the skillsets that we’ve worked so hard to acquire allow you to set the precedence for your business and make the most of your efforts. We look forward to working with you in doing just that.
